LEADERSHIP COACHING FOR INDIVIDUALS- achieving breakthrough growth
At CoreChoice we know that no individual is the same and that obtaining a deep understanding of how they and others see them is key to building a solid starting place before embarking on our development journey. Accordingly, we use formal assesement tools coupled with forensic 360 stakeholder interviews to get that baseline. That information coupled with the clients self assessement provide the foundation to understand his or her strengths and key growth opportunties. CoreChoice then works with the client to prepare a short coaching agreement that identifies the key goals, performance measurements and the development end state (what the client, hand on heart, wants his or her leadership to be by the end of the engagement). This coaching agreement is typically aligned with key stakeholders, such as their leader, to ensure that the client is obtaining the proper support. The coaching agreement then serves as our guide for individual coaching sessions. CoreChoice also does check in 360 interviews to assess the client's progress and incorporates those observations into the remaining coaching sessions. The engagement typically ends with a close out meeting with the leader and any other key stakeholders to discuss the client's progress and plan to maintain his or her momentum.
TEAM COACHING-becoming a high performing team
Just like no two individuals are the same, neither are any two teams. However, teams share a common objective- to effeciently achieve strong results. A high performing is one that is both highly productive and has high affinity for each other. While the architecture of a team coaching engagement is customizable it too will typically start with a discussion with the team leader to understand her objectives, her assessment of the team and her leadership thereof and the purpose of the team's work. As with individual coaching we will typically establish a baseline of the team's performance, using diagnostic tools and/or interviews to understand how the team sees itself and its leader. An engagement will also typically include a report of the results and discussion with both the leader and the team at large to: gain agreement on the teams strengths and opportunities and a plan to address them; ensure clarity if any doubt exists about the team's purpose and decision rights; and agree on team behavioral norms. The engagement will often include additonal team coaching sessions and may be supplemented with individual coaching for team members. A close out diagnostic is performed to assess the teams progress so that they can cement their advancements, make relevant adjustments and maintain their momentum.
ETHICS and VALUES SYMPOSIUMS-accelerating quality decision making
The Challenge
Businesses today feel acute pressure to not only achieve strong results but to ensure that their employees live company values and comply with applicable laws and policies. CoreChoice goes beyond this traditional business world understanding of ethics -compliance with applicable rules-to understanding and resolving true ethical dilemmas ("ED's"). The costs for employee non compliance with laws or policies can and has often been very high, and, of course, training on applicable standards and consequences for violations is very important.
However, there are a set of challenges we face that are harder than the "right v. wrong" variety noted above. In a true ED people are facing "right v. right" issues, where core values get pitted against each other and the decision is hard becuase there are two right paths but only one can be chosen. Examples of EDs are:
Whether we should fire someone who has been a strong performer but violated a company rule?
Whether we should challenge a leader's or team thinking that may make us unpopular?
Whether we should consider social factors while trying to meet traditional stakeholder goals?
Whether we should take a promotion at the expense of family time?
Whether we should increase capital investments or increase near term profits?
The EDs are hard not only because they involve a conflict of core vales but because either path involves risk. Our symposium addresses these and other issues such as what the universally recognized core values are, why they matter, tools to anaylze when you are in one and how to resolve them along with an anaylsis of other factors such as experience, judgement and courage that will impact the decision.
Symposium Design and Outcomes
Each symposium is multi media and highly interactive in format, runs two to four hours and is customized to meet an organization's particular needs. However, they typically include:
A review of the core values;
A review of real world examples along with broader business and societal trends in the
21st century;
A framework for understanding EDs and concepts for anaylzing and resolving them;
Written summaries of key concepts; and
Break out sessions to work on current EDs participants are facing.
Outcomes from the symposium for the participants include :
Being deeply grounded in the core values and energized about living them to drive their
individual, team and organizational success;
Improving the quality, accelerating their facility and increasing their confidence in resolving
tough business issues; and
Increasing their affinity for the organization as it "walks the the talk" on driving a
values led culture.